Site news

Welcome to National Training

by Simone Dawson -

Our student support and administrative team is available to answer any questions that you might have about:

  • Credit transfers and recognition of prior learning
  • Course access
  • Course end date
  • Change of contact details
  • Course fees and payments
  • Course completion and issuing of Certificates

Student Support and Adminstration:

  • Email: studentsupport@nationaltraining.edu.au
  • Phone: 03 9013 6878

 

Our Trainers and Assessors:

We have three industry experts who are happy to support you to achieve your educational success. Please confirm a suitable time prior to calling our Trainer and Assessors as their availability varies.

Simone Dawson: As our resident HR and Leadership expert, Simone supports the students undertaking courses in HR, Leadership and Business. Simone can be contacted via:

  • Email: simone.dawson@nationaltraining.edu.au
  • Phone: 0400 577 686 (by appointment only)

Natasha Brown: As our resident Project Management and Leadership expert, Natasha supports the students undertaking courses in Project Management. Natasha can be contacted via:

  • Email: natasha.brown@nationaltraining.edu.au
  • Phone: 0409 830 099 (by appointment only)

Chris Hudson: As our resident Logistics and Leadership expert, Chris supports the students undertaking courses in Logistics. Chris can be contacted via:

  • Email: chris.hudson@nationaltraining.edu.au
  • Phone: 0424 902 197 (by appointment only)


Submitting an Assessment: Drafts in Moodle

by Simone Dawson -

In line with our policy, we have up to fourteen days to mark your assessment.  As you might have noticed, we are generally quicker than that.  If you haven't received feedback within a week of submission, please let your trainer know.  It might be that you have submitted your assessment as a draft (trainers don't receive notification of draft submissions and they do not review them).  

When you correctly submit your assessment, Moodle will send a notification (a message). Your trainer also receives a notification which prompts marking

Drafts are useful as a backup of your work.  We strongly recommend that you back up your assessments so that you have two copies in case something happens  like a system failure, file corrupting or a lost USB.  We have had students who only had one question to go on a major assessment and lost all of their hard work. 

Remember, we are here to help and if there is something that you are unsure, please contact your trainer.

 

The National Training Office will be closed from Wednesday 20th December to Monday 8th January 2024

by National Training -

The National Training Office will be closed from Wednesday 20th December to Monday 8th January 2024

If it is an administration related query such as you need a password reset, you will need to email; studentsupport@nationaltraining.edu.au.  For students who may finish their qualification in the week before we close down, we may not be able to process your certificate until the New Year.

Trainer Support during this time:

We understand that for many students, this is a time that you will utilise to also catch up your studies.  Trainers will attempt to check and respond to emails where possible but this will not be a regular event during the holiday break. 

If you do submit your assessment over the Christmas break and your trainer has not marked it, please continue with your next assessment. We hope that all assessments submitted during the Office close down will be marked within the first week that the office is open but please allow up to two weeks for this to occur.

Thanks in advance for your understanding and we hope that you have a fantastic start to the New Year

Older topics...