The National Training Office will be closed from Wednesday 20th December to Monday 8th January 2024
If it is an administration related query such as you need a password reset, you will need to email; firstname.lastname@example.org. For students who may finish their qualification in the week before we close down, we may not be able to process your certificate until the New Year.
Trainer Support during this time:
We understand that for many students, this is a time that you will utilise to also catch up your studies. Trainers will attempt to check and respond to emails where possible but this will not be a regular event during the holiday break.
If you do submit your assessment over the Christmas break and your trainer has not marked it, please continue with your next assessment. We hope that all assessments submitted during the Office close down will be marked within the first week that the office is open but please allow up to two weeks for this to occur.
Thanks in advance for your understanding and we hope that you have a fantastic start to the New Year