🧠 Focus on Learning: Critical Thinking and Problem Solving 

Critical thinking is the ability to analyse information objectively, question assumptions and make reasoned judgments. In the workplace, strong critical thinking helps you solve complex problems, make better decisions and add strategic value to your organization.

Why this skill matters:

• Make informed, evidence-based decisions
• Identify and solve problems effectively
• Avoid costly mistakes and poor judgments
• Innovate and improve processes
• Respond effectively to workplace challenges 

Key Frameworks/Methods:

• The 5 Whys Technique: Ask 'why' five times to dig deeper and identify root causes of problems rather than just treating symptoms. Learn More: https://www.mindtools.com/akpp6zs/5-whys
• Six Thinking Hats: Examine problems from six different perspectives: facts, emotions, cautions, benefits, creativity, and process. Learn More: https://www.mindtools.com/ar8ewsv/six-thinking-hats

Essential Skills:

• Analysing information and identifying patterns
• Questioning assumptions and biases
• Evaluating evidence and arguments
• Drawing logical conclusions
• Making reasoned recommendations

Practical Strategies:

✅ Ask 'why' repeatedly – Dig deeper to understand root causes

✅ Gather multiple perspectives – Consider different viewpoints before deciding

✅ Examine evidence carefully – Distinguish facts from opinions and verify sources

✅ Challenge assumptions – Question what seems obvious or 'the way it's always been done'

✅ Consider consequences – Think through potential outcomes and second-order effects

✅ Document your reasoning – Make your thinking process transparent

Common Challenges and Solutions:

Challenge: Jumping to conclusions too quickly

• Slow down and gather more information before deciding
• Use structured problem-solving frameworks
• Seek input from others before finalizing decisions

Challenge: Being influenced by biases

• Be aware of common biases (confirmation bias, anchoring, etc.)
• Actively seek information that challenges your initial views
• Use diverse perspectives to balance your thinking

Additional Resources:

• Critical Thinking Skills: Comprehensive guide to developing critical thinking https://www.mindtools.com/ahtbp5c/critical-thinking
• Problem Solving Techniques: Structured approaches to solving workplace problems https://www.mindtools.com/auzs2wc/problem-solving
• Root Cause Analysis: Tools for identifying underlying causes https://www.mindtools.com/akpp6zs/5-whys